What a dispatcher should do
A dispatcher finds loads, negotiates rates, books freight and handles paperwork so you can drive. The best ones plan round trips and protect you from bad brokers.
Checklist
- Fee structure. Most charge a percentage of the load; others use flat fees. Check what it includes. See dispatch fee and use the dispatch fee calculator.
- Contract. Prefer no long-term contract and the right to cancel with notice.
- No forced dispatch. You should be able to accept or reject any load.
- Experience with your equipment. Ask about your trailer type and lanes.
- Communication. Clear hours, a named contact and quick replies. 24/7 coverage helps.
- Transparency. You should see rate confirmations before you commit.
- References. Ask to speak with current drivers.
Red flags
- Large upfront fees or deposits.
- Promises of guaranteed income.
- Pressure to sign a long contract.
- Refusing to share rate confirmations.
- Being unreachable after hours.
How Nexloads works
Nexloads offers dispatch with no long-term contracts and no forced dispatch. See pricing and our guide to finding the best dispatcher.
Related reading
Want help choosing the right loads?
Nexloads finds freight that fits your equipment and negotiates the rate for you.