Privacy Policy

1. Introduction

Welcome to Nexloads LLC ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, utilize our truck dispatching services, or communicate with our team, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

To provide you with premium dispatching services, broker setups, and invoicing, we collect various types of information, including:

• Business & Carrier Information: MC Number, DOT Number, Company Name, EIN/Tax ID, W-9 forms, Notice of Assignment (NOA), and equipment details.
• Personal Contact Information: Names, email addresses, phone numbers, and physical addresses of owners, drivers, and dispatch contacts.
• Financial & Insurance Data: Certificates of Insurance (COI), factoring company details, and banking information required for broker setup packets.

3. How We Use Your Information

Nexloads LLC operates as your dedicated back-office. We use the information we collect strictly to perform business operations on your behalf, including:

• Securing and booking freight matching your preferred lanes and equipment.
• Completing and signing broker setup packets and carrier agreements on your behalf.
• Submitting Bills of Lading (BOLs), Rate Confirmations, and lumper receipts to your factoring company or brokers for invoicing.

4. Data Security & Confidentiality

We have implemented professional measures designed to secure your personal and business information from unauthorized access. All sensitive documents are kept strictly confidential. However, the transmission of information via the internet is not completely secure, and we cannot guarantee absolute security.

Last Modified: June 2026